Support — ManifestMind

Welcome! This page answers the most common questions and shows you how to reach us. We're a small team and we read every message with care.

Contact us

The best way to get help is to email us, from your account's email address:

contact@manifest-mind.app

We reply within 2 business days (often much sooner).

How do I restore a purchase I already made?

In the app (Android / iOS): Settings → "Restore purchases". Your premium access, tied to your Google Play or App Store account, is re-applied.
On the web: log back in with your account's email (or Google) — your subscription is restored automatically.

How do I create an account after purchasing?

In the app: right after the purchase, the confirmation screen offers "Create my account" (email + password). Your purchase and progress are kept — it's the same profile.
On the web: your account is created at the moment of payment.

Creating an account lets you recover your subscription if you switch devices.

My subscription no longer shows up — what should I do?

Start with "Restore purchases" (app) or log back in (web). Syncing happens from our server within a few moments.

If the subscription doesn't come back, email us — we'll check for you.

How do I cancel my subscription?

It depends on where you subscribed:

Android (Google Play): open the Play Store → your avatar → Payments & subscriptions → Subscriptions → ManifestMind → Cancel subscription.
iPhone / iPad (App Store): Settings → your name → Subscriptions → ManifestMind → Cancel Subscription.
Web (Paddle): use the management link in your Paddle confirmation email, or email us and we'll take care of it.

      Cancelling stops the renewal; your access stays active until the end of the period you already paid for.
    

If I switch phones, do I get everything back?

Your subscription follows you: log back in (or "Restore purchases") on the new device to recover your premium access.

However, your journal, your Vision Board and your progress (completed cycles, points) are stored on your device and do not transfer automatically from one phone to another.

      A cloud backup is being considered for a future version. For now, this data stays local to each device.
    

Is there a free trial?

Yes: the first cycle is completely free, no card required. After that, full access requires a subscription.

I forgot my password — what should I do?

On the sign-in screen, tap "Forgot password?" and enter your email: you'll receive a reset link.

If you signed up with Google, you don't have a password: simply use "Continue with Google".

How do I change the app's language?

Settings → Language, then choose Français, English or Español. The change is immediate.

How do I manage reminders and notifications?

In Settings, turn reminders on or off and pick the time that suits you.

The sound stops when my screen turns off?

Today, the ambient music pauses when the screen turns off or when the app goes to the background.

Until we improve this, during your visualization: keep the screen on — you can increase your phone's screen-timeout in its settings, or tap the screen from time to time.

Screen-off audio playback is planned for a future version.

How do I get a refund?

See our refund policy. For any request, email us at contact@manifest-mind.app.

How do I delete my account?

You can delete your account and all your data at any time, free of charge. See the detailed procedure: Account Deletion.

Useful links

Documents and procedures

A question not answered here?

Email us from your account's email address — we reply within 2 business days.

contact@manifest-mind.app